In extreme circumstances your IP address may have automatically been put on a blacklist by us.
One example is if you have tried to login to your email account with a wrong password more than 10 times in 5 minutes. This is to avoid brute force attacks, in other words, people "guessing" the password of your account.
If you think your IP address has been blocked we apologise in advance and will rectify the issue asap.
Please email us and we will remove your IP address from the list once we have confirmed your details.